Here are the most likely reasons you're having a problem:
- Incorrect course number: You may have made an error when typing in the course number.
- Invalid course number: The course number you entered may not match any courses
approved by DRE, or DRE had not approved the course at the time you completed it.
- Incorrect date format: You may not have entered the date in MM/DD/YYYY format.
For example, if you completed the course on October 21, 2000, then you would enter
the date as 10/21/2000.
- Incorrect date: The date you entered may not fall within the date range for which
the course was approved.
- Invalid date: The date you entered may not be a valid date.
- Course not approved: The DRE may not have approved the course.
If the errors above have been addressed and the course information entered matches your course
completion certificate, please contact your course provider to verify that the information on
the certificate is correct.
