Graphic: eLicensing Customer Survey Banner

Thank you for using DRE's eLicensing System to process your license renewal! In order to find out how well the process worked for you and how it could be improved, we ask that you take a moment to complete this brief survey. Your input will help us improve our online services.

Thank You!

  1. How would you rate the "ease of use" of the eLicensing System?
       Very easy to use
       Easy to use
       Neither easy nor difficult to use
       Difficult to use
       Very difficult to use

  2. About how long did it take for you to complete the Internet renewal process? (From the time you located our Web site until you completed the transaction.)
       Less than 5 minutes
       5 to 10 minutes
       10 to 15 minutes
       15 to 20 minutes
       Over 20 minutes

  3. How important is it for you to have the option of using the eLicensing System?
       Very important
       Important
       Neither important nor unimportant
       Unimportant
       Very unimportant

  4. Overall, how satisfied are you with your experience in using the eLicensing System?
       Very satisfied
       Satisfied
       Neither satisfied nor unsatisfied
       Unsatisfied
       Very unsatisfied

  5. General comments:

    6.